Intended for Healthcare Professionals OnlyIntended for US Audiences

Contact us


1200 Lakeside Drive
Bannockburn, IL 60015
(800) 423-2090

For general questions about ADVATE® [Antihemophilic Factor (Recombinant)], the BAXJECT III® System, product support, or this site, please call the ADVATE Hotline to speak with one of our customer service representatives.

ADVATE Hotline

For general ADVATE information, including product support and requests for educational material, please call 1-888-423-8283 9:00 am - 11:00 pm (Eastern Time).

If you have a clinical question regarding ADVATE, please contact Shire Medical Information.

Medical Information

1-866-4BIOSCI (424-6724)
Monday - Friday 9:00 am - 5:00 pm (ET)